Privacy Policy

NADvantage by EternaRoot ("we," "our," or "us") respects your privacy and is committed to protecting any personal information you provide when visiting our website or placing an order. This Privacy Policy outlines how we collect, use, and safeguard information related to your visit and your purchases.

1. Information We Collect

We collect information in the following ways:

• Order information: When you place an order, our payment processor (Stripe) collects your name, email, phone number, shipping address, and payment details to fulfill your purchase. We never see or store your full card number.
• Contact and newsletter information: If you contact us or join our email list, we collect the name, email, phone, and message details you choose to provide.
• Device and usage data: Like most websites, we may automatically collect browser type, operating system, IP address, pages visited, and time spent on our site through analytics tools.

2. How We Use Your Information

• Process, fulfill, and ship your orders, and manage your subscription
• Send order confirmations, shipping notifications, and receipts
• Respond to your questions and support requests
• Send marketing emails you've opted into (you can unsubscribe anytime)
• Monitor website performance and improve user experience

3. Third-Party Services

We use trusted third-party platforms to operate our store and analyze our website, including:

• Stripe — secure payment processing and subscription billing
• Analytics tools (such as Google Analytics, Meta Pixel, Hotjar, and Klaviyo) — anonymized usage data for performance and optimization

Each third-party service maintains its own privacy policy, which we encourage you to review.

4. External Links

Our site may include links to affiliated brand websites within the EternaRoot family (e.g., Malibu MD, Smile Optics). This Privacy Policy applies only to this website. Once you leave our domain, the privacy practices of the respective sites apply.

5. Data Sharing

We do not sell, trade, or rent your personal information. Information is shared only with service providers necessary to operate the store (payment processing, shipping carriers, email delivery) or where required by law. Aggregated and anonymized data may be used internally for analytics purposes.

6. Cookies

Our website uses cookies and similar technologies to support checkout and collect browsing data. You can manage cookie preferences through your browser settings.

7. Data Security

We implement standard security protocols to protect your information, and payments are processed over encrypted connections by Stripe, a PCI-DSS Level 1 certified processor. However, please note that no method of transmission over the internet is 100% secure.

8. Children's Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect or store personal information from anyone under 13.

9. International Visitors

We do not target or sell products internationally. Our services and data handling practices are intended for U.S.-based visitors only.

10. Your Choices

• Unsubscribe from marketing emails using the link in any email
• Manage or cancel your subscription anytime via My Subscription
• Request access to or deletion of your personal information by contacting us below

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Eternaroot, Inc.
2117 17th Street
Sacramento, CA 95834
Email: Info@eternaroot.com
Phone: +1 866 756 1777