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Frequently Asked Questions

Everything you need to know about NAD+ 5D Matrix, subscriptions, shipping, and returns.

The Product

What is NAD+ and why does it matter?
NAD+ (nicotinamide adenine dinucleotide) is a coenzyme found in every living cell. It powers energy metabolism, supports DNA repair, and plays a central role in healthy aging. NAD+ levels naturally decline as we get older — supplementing with NAD+ precursors like Nicotinamide Riboside (NR) helps support your body's NAD+ production.
What's in NAD+ 5D Matrix?
Each serving delivers a 5-in-1 formula: 1000mg Nicotinamide Riboside (NR), Liposomal Resveratrol, Astragaloside IV, Quercetin Phytosome, and BioPerine® black pepper extract for enhanced absorption. The formula is vegan, non-GMO, and gluten-free with no fillers.
How do I take it?
Take two capsules daily with water, ideally in the morning with or without food. Each bottle contains a 30-day supply. Consistency matters — most customers report the best results after 4–8 weeks of daily use.
Is it third-party tested?
Yes. NAD+ 5D Matrix is manufactured in the USA in a cGMP-certified, FDA-registered facility, and every batch is third-party tested for purity and potency.
Are there any side effects?
NR is well tolerated in published clinical research. As with any supplement, consult your healthcare provider before use if you are pregnant, nursing, taking medication, or have a medical condition. Not intended for anyone under 18.

Subscriptions

How does Subscribe & Save work?
Choose Subscribe & Save at checkout and you'll get 30% off every order ($27.97 instead of $39.95), delivered automatically every 30, 60, or 90 days. Cancel or change frequency anytime — no commitments, no fees.
How do I manage or cancel my subscription?
Visit My Subscription, enter the email you used at checkout, and you'll be taken to your secure customer portal where you can update your card, change delivery frequency, or cancel instantly.

Shipping & Returns

How much is shipping?
Shipping is free on all US orders. We currently ship within the United States only.
When will my order arrive?
Orders ship within 1–2 business days and typically arrive in 3–7 business days. You'll receive tracking by email as soon as your order ships.
What's your return policy?
Every order is backed by a 60-day money-back guarantee. If you're not satisfied for any reason, contact us within 60 days of delivery for a full refund — even if the bottle is empty. See Shipping & Returns for details.

Still have questions?

Our team is happy to help — reach us anytime.

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